How To Fix Virus On Windows 8

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Deportment

HP PCs - Using Windows Defender to Prevent Virus and Spyware Problems (Windows 8)

This document applies to HP and Compaq computers and tablets with Windows eight and Windows Defender.

Windows Defender helps protect your computer confronting pop-ups, irksome performance, and security threats caused past viruses and spyware. This type of malware can infect your computer without your knowledge: it might install itself from an email message, when you connect to the Net, or when yous install certain applications using a USB flash bulldoze, CD, DVD, or other removable media. This document explains how to scan for and remove malicious software using Windows Defender.

Windows Defender helps to preclude malware from infecting your computer in two means:

• Real-time protection. Windows Defender notifies you when malware tries to install itself or run on your calculator. It also notifies you lot when applications try to alter important settings.

• Scanning options. You lot can use Windows Defender to browse for malware that might be installed on your computer and to automatically remove (or temporarily quarantine) anything that is detected during a scan.

note:

On some HP computers, Windows Defender is already installed, enabled, and is running automatically.

annotation:

If you are non using the latest version of Windows 8, some graphics and information in this certificate may vary. You can become the latest version from the Microsoft Store.

Enabling Windows Defender

To enable Windows Defender, connect to the Cyberspace and perform the post-obit steps:

1. From the Start screen, type Windows Defender to open the Search charm, and then select Windows Defender from the search results.

   Effigy : Search results for Windows Defender

   

   The Windows Defender application opens.

   annotation:

   If y'all go an mistake message indicating that Windows Defender is not protecting your calculator and y'all are non able to open the Windows Defender application, please continue to the next section at this time.

2. If a PC condition: Protected bulletin displays at the acme of the window, Windows Defender is enabled and Real-time protection is on.

   Figure : PC status: Protected message

   

   If a PC condition: At take chances bulletin displays at the top of the window, Real-fourth dimension protection might be turned off. Go to the adjacent step.

   Figure : PC condition: At risk message

   

3. To enable Windows Defender, click the Turn on push.

   Windows Defender window displays the PC status: Protected message.

Unable to activate Windows Defender

If you lot are unable to activate Windows Defender and you become an error bulletin maxim that Windows Defender is currently not protecting your computer, it may exist because your estimator still has a unlike antivirus application installed. To resolve this upshot, remove the old antivirus software earlier enabling Windows Defender. If you need help uninstalling your previous antivirus software, refer to the HP document Uninstalling Software (Windows x, viii).

Later on uninstalling the antivirus application, you lot volition be prompted to restart your PC. Restart your PC and then use the following steps to enable Windows Defender:

1. From the Kickoff screen, type action heart to open the Search Amuse, an then select Action Center from the search results.

   Figure : Search results for Activeness Center

   

2. Click the pointer in the Security category to aggrandize the listing of security items.

   Figure : Security department of the Action Center window.

   

3. Click Plow on now side by side to Spyware and unwanted software protection or Virus protection to enable Windows Defender

   Effigy : Security items of the Activity Center window

   

   The Windows Defender awarding opens.

4. Bank check if Windows Defender is enabled.

   If a PC status: Protected bulletin displays at the top of the window, Windows Defender is enabled and Real-time protection is on.

   Effigy : PC status: Protected message

   

   If a PC condition: At gamble bulletin displays at the top of the window, Real-time protection might be turned off.

   Figure : PC status: At risk message

   

5. To enable Windows Defender, click the Turn On button.

   The Windows Defender window will and then display the PC status: Protected bulletin

Opening Windows Defender

Apply these steps to open Windows Defender:

1. From the Start screen, type Windows Defender to open the Search amuse, and so select Windows Defender from the search results.

   Effigy : Search results for Windows Defender

   

2. The Windows Defender awarding opens.

   Figure : Windows Defender opening screen

   

   • If Windows Defender detects potentially harmful or unwanted software, the names of the software, forth with the details, brandish on the opening screen. Use this information to make up one's mind whether to remove or temporarily disable the software.

   • If Windows Defender does not detect potentially harmful or unwanted software, no activity is required.

Scanning for malware

You tin can use Windows Defender to run a quick scan of your computer or a full organization browse. If you suspect malware in a specific expanse of your computer, apply Windows Defender to run a custom browse on private drives and folders.

Effigy : Scan options in the Windows Defender window

Running a quick scan

A quick scan checks the places on the hard disk drive that malware is almost likely to infect.

To run a quick browse, click Quick, and so click Scan now.

When the browse is complete the screen displays the scan results.

Running a full browse

A total scan checks all files on your hard disk drive and all currently running applications. A full scan might cause your figurer to run slowly until the scan is complete. If you suspect that malware has infected your reckoner, run a full browse.

To run a full browse, click Full, and so click Scan now.

When the scan is complete the screen displays the browse results.

Running a custom browse

Past running a custom browse, you lot tin can select specific drives and folders on your computer for Windows Defender to scan. If Windows Defender detects potentially unwanted or malicious software, it then runs a quick scan then the detected items can exist removed from other areas of your calculator, if needed. To run a custom scan:

1. Click Custom, then click Browse now.

   A window opens requesting that y'all select the drives and folders you lot desire to scan.

   Figure : Drives and folders selection options in Windows Defender

   

2. Select the drives and folders to browse, and then click OK.

   When the scan is complete the screen displays the scan results.

Selecting items to exist included in a Windows Defender scan

Windows Defender allows you to include archived items and removable drives in a scan.

Including archived items

To include an archived file, such equally a .zip or .cab file, consummate the following steps:

1. Click the Settings tab, then click Advanced from the left-paw pane.

   Effigy : Advanced selection in the Settings tab

   

2. Click Scan archive files

   Figure : Scan archive files selection in the Settings tab

   

3. Click Save changes.

   Windows Defender will now include archived items in scans.

Including removable drives

To include removable drives, such as USB flash drives, when running a full scan, consummate the post-obit steps:

1. Click the Settings tab, and then click Advanced from the left-hand pane.

   Figure : Advanced selection in the Settings tab

   

2. Click Scan removable drives.

   Effigy : Scan removable drives selection in the Settings tab

   

3. Click Save changes.

   Windows Defender will now include removable drives in scans.

Selecting items to be excluded from a Windows Defender browse

To increment the speed of a scan, yous can exclude specific files, locations, file types, and processes from a scan.

caution:

Excluding items from a scan might exit your computer vulnerable to the latest malware.

Excluding files and locations

To exclude files and locations from a scan, complete the following steps:

1. Click the Settings tab, and and then click Excluded files and locations from the left-paw pane.

   Figure : Excluded files and locations selection in the Settings tab

   

2. Click Browse, browse to the file or location you want to exclude, and click OK. In the following example screen, a Saved Games folder was selected.

   Figure : Example – Saved Games folder

   

   The selected files or locations display in the File locations box.

3. To select more than files or locations, repeat the previous stride.

4. Click Add.

   Figure : Add button in the Settings tab

   

   The files or locations that y'all selected display in the Proper noun box.

   Figure : Added file displayed in the Name field

   

5. Click Save changes.

   The selected files or locations volition be excluded from the next browse.

Excluding file types

To exclude file types from a scan, complete the following steps:

1. Click the Settings tab, then click Excluded file types from the left-manus pane.

   Figure : Excluded file types selection in the Settings tab

   

2. Type the file extensions in the File extensions box, and click Add. In the post-obit example screen, .ttf file type was added.

   Effigy : Example – Exclude .ttf file types

   

   The file types and extensions that you typed display in the File type and Extension columns.

   Figure : Added file types and extensions displayed in the File blazon field

   

3. Click Save changes.

   The selected file types will be excluded from the next browse.

Excluding processes

To exclude processes from a scan, complete the following steps:

notation:

Exclude only files with the following extensions: .exe, .com, or .scr.

1. Click the Settings tab, and then click Excluded processes from the left-hand pane.

   Figure : Excluded processes selection in the Settings tab

   

2. Click Scan, browse to the process you want to exclude, and click OK. In the post-obit example screen, WinMail.exe process was selected

   Effigy : Example – Exclude WinMail.exe process

   

3. To select more processes, repeat the previous step.

4. Click Add.

   Figure : Add push button in the Settings tab

   

   The files or locations that yous selected display in the Name box.

   Effigy : Added file displayed in the Name field

   

5. Click Save changes.

   The selected processes will be excluded from the next browse.

Removing malware

Subsequently Windows Defender scans your figurer, it displays the results of the browse. If Windows Defender does not detect any harmful software, no activity is required.

Figure : Scan completed message

If Windows Defender detects potentially unwanted or harmful software, you tin can ignore, quarantine, or remove each item that is detected. When you cull to quarantine software, Windows Defender moves it to another location on your computer, and then prevents the software from running until you lot choose to restore it or remove it from your calculator. For more information, refer to Working with quarantined items.

Removing malware using the Defender scan results options

To remove malware, select the software application from the scan results window, and and so click Remove.

The malware will be removed from your reckoner.

Removing malware using the Windows Uninstall pick

You can besides remove software that you doubtable as malware using the Windows Uninstall option.

1. Press the Windows + Q key.

   Blazon the proper name of the software that you suspect every bit malware into the search field.

2. Right-click the software name on the list of results.

3. Click Uninstall at the bottom of the screen.

4. Read and answer to any messages that might open while the software is existence removed from your figurer.

Working with quarantined items

Windows Defender moves quarantine software to another location on your computer, and then prevents the software from running until you cull to restore it or remove it from your estimator. Windows Defender also provides an selection to schedule the corporeality of time that passes before quarantined items are automatically removed.

Removing or restoring quarantined items

From the quarantined list, you lot tin choose to remove this software from your calculator or allow this software to run. Utilise these steps to view the quarantined items listing:

1. Click the History tab at the peak of the window, and so click Quarantined items.

   Effigy : Quarantined items in the History tab

   

2. Click View details to see a list of quarantined items.

3. Review each particular, and then click Remove or Restore. If you want to remove all quarantined items from your computer, click Remove All.

   If you lot are prompted for an ambassador password or confirmation, type the password or provide confirmation.

   The quarantined items have been restored.

   warning:

   Exercise not restore software with severe or high alert ratings. If immune to run, these items can harm your privacy or the security of your figurer.

Automatically removing quarantined files

Quarantined items remain disabled until you let them or remove them. You tin schedule the amount of fourth dimension that passes earlier a quarantined item is automatically removed.

To schedule the removal of quarantined items, complete the following steps:

1. Click the Settings tab, click Advanced from the left-hand pane, and then click the Remove quarantined files after box.

   Figure : Remove quarantined files selection in the Settings tab

   

2. Click the pointer in the drop-down box, and then select the amount of time that passes before a quarantined particular is automatically removed.

   Figure : Remove quarantined files menu

   

3. Click Save changes.

   Quarantined files volition at present be removed automatically from your computer.

Manually updating spyware, virus, and other malware definitions

Virus, spyware, and other malware definitions are files that Windows Defender uses to place and notify you of any malicious or potentially unwanted software on your computer. To help proceed these definitions upward to engagement, Windows Defender works with Windows Update to automatically install new definitions equally they are released. However, you lot can manually bank check online for updated definitions before scanning.

To manually update spyware, virus, and malware definitions complete the following steps:

1. Click the Update tab.

2. Click Update.

   Figure : Update button in the Update tab

   

   Windows Defender starts searching and downloading virus and spyware definitions.

   Effigy : Installing bar

   

   When the search is complete and the new definitions are installed, a screen displays Virus and spyware definitions: Upwardly to engagement message.

   Figure : Upward to appointment bulletin

   

Using Microsoft Agile Protection Services (MAPS)

The Microsoft Malware Protection Center (MAPS) allows you to automatically report malware and other forms of potentially unwanted software to Microsoft. On the MAPS page, yous can cull one of the following options:

• I don't want to bring together MAPS. If you select this option, no information will be sent to Microsoft, and you volition non be alerted if unclassified software is detected on your computer.

• Basic membership. If y'all select this pick, basic data about malware and potentially unwanted software will be sent to Microsoft. This information includes where the software came from, the actions that you practical or that were automatically practical, and whether the actions were successful.

• Advanced membership. If you select this pick, basic information is sent to Microsoft along with the location of the software, file names, how the software operates, and how the software has impacted your computer.

Figure : MAPS pick in the Settings tab

Source: https://support.hp.com/ee-en/document/c03275183

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